Our Stories
Transformation of Global Shared Service Centre
About Company
Major American agricultural chemical and seed company
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SSC at Hyderabad
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2 Business Units' SSC operations Outsourced to IBM at Bangalore
Objective
More business for SSC
-
Business case to onboard all geographies back office operations at Hyd.
-
Insource back from IBM by next FY
-
Maintain Quality & Cost of operations
Watch out
Considerations
-
Moving to a single platform in 2 years
-
Global IT owns the budget
-
Previous RPA POC program failure
Team
3 member Team
-
Overall Project Management, Individual Contribution- Hands on process assessment, solution design, for select problem statements,
business case development
Impact
APQC based Benchmark Study to determine cost concentration of Accounts Payable Function
-
Delay in document receipt- Paper based
-
Receipt of invalid incomplete documents
-
Error resolution timeline
-
Time spent on follow up
Business Case OCR as a Managed service for paper less processing
-
1 Million INR as initial investment
-
Recurring cost restricted on usage basis - per page
-
Payback period of 6 months
-
Tie back with operational criteria in terms of need for physical presence, language & data privacy regulations
-
Diverting saved hours to intake new geographies & new operations
Additional Transformational benefits presented
-
Leveraging B2B e-invoice facilities already in place in other geographies such as Germany etc for direct SAP processing or RPA based processing
-
Sharper error cycle management to identify invalid/incomplete invoice prior to reaching AP function -RPA based
-
Chat Bot based Vendor Query/Desk Management
Differentiator - Demos of various automation tools, leverage an existing license to build a data download bot to experience automation hands on.
Bot Factory - FP&A Function
About Company
Major American agricultural chemical and seed company
-
SSC at Hyderabad
-
2 Business Units' SSC operations Outsourced to IBM at Bangalore
Objective
More business for SSC
-
Business case to onboard all geographies back office operations at Hyd.
-
Insource back from IBM by next FY
-
Maintain Quality & Cost of operations
Watch out
Considerations
-
Moving to a single platform in 2 years
-
Global IT owns the budget
-
Previous RPA POC program failure
Team
3 member Team
-
Overall Project Management, Individual Contribution- Hands on process assessment, solution design, for select problem statements,
business case development
Impact
APQC based Benchmark Study to determine cost concentration of Accounts Payable Function
-
Delay in document receipt- Paper based
-
Receipt of invalid incomplete documents
-
Error resolution timeline
-
Time spent on follow up
Business Case OCR as a Managed service for paper less processing
-
1 Million INR as initial investment
-
Recurring cost restricted on usage basis - per page
-
Payback period of 6 months
-
Tie back with operational criteria in terms of need for physical presence, language & data privacy regulations
-
Diverting saved hours to intake new geographies & new operations
Additional Transformational benefits presented
-
Leveraging B2B e-invoice facilities already in place in other geographies such as Germany etc for direct SAP processing or RPA based processing
-
Sharper error cycle management to identify invalid/incomplete invoice prior to reaching AP function -RPA based
-
Chat Bot based Vendor Query/Desk Management
Differentiator - Demos of various automation tools, leverage an existing license to build a data download bot to experience automation hands on.
Finance Function Transformation
About Company
Major American agricultural chemical and seed company
-
SSC at Hyderabad
-
2 Business Units' SSC operations Outsourced to IBM at Bangalore
Objective
More business for SSC
-
Business case to onboard all geographies back office operations at Hyd.
-
Insource back from IBM by next FY
-
Maintain Quality & Cost of operations
Watch out
Considerations
-
Moving to a single platform in 2 years
-
Global IT owns the budget
-
Previous RPA POC program failure
Team
3 member Team
-
Overall Project Management, Individual Contribution- Hands on process assessment, solution design, for select problem statements,
business case development
Impact
APQC based Benchmark Study to determine cost concentration of Accounts Payable Function
-
Delay in document receipt- Paper based
-
Receipt of invalid incomplete documents
-
Error resolution timeline
-
Time spent on follow up
Business Case OCR as a Managed service for paper less processing
-
1 Million INR as initial investment
-
Recurring cost restricted on usage basis - per page
-
Payback period of 6 months
-
Tie back with operational criteria in terms of need for physical presence, language & data privacy regulations
-
Diverting saved hours to intake new geographies & new operations
Additional Transformational benefits presented
-
Leveraging B2B e-invoice facilities already in place in other geographies such as Germany etc for direct SAP processing or RPA based processing
-
Sharper error cycle management to identify invalid/incomplete invoice prior to reaching AP function -RPA based
-
Chat Bot based Vendor Query/Desk Management
Differentiator - Demos of various automation tools, leverage an existing license to build a data download bot to experience automation hands on.