Bot Factory - FP&A Function

About Company

Major American agricultural chemical and seed company

• SSC at Hyderabad

• 2 Business Units' SSC operations Outsourced to IBM at Bangalore

Objective

More business for SSC

• Business case to onboard all geographies back office operations at Hyd.

• Insource back from IBM by next FY

• Maintain Quality & Cost of operations

Watch out

Considerations

• Moving to a single platform in 2 years

• Global IT owns the budget

• Previous RPA POC program failure

Team

3 member Team

•  Overall Project Management, Individual Contribution- Hands on process assessment, solution design, for select problem statements,business case development

Impact

APQC based Benchmark Study to determine cost concentration of Accounts Payable Function

1.  Delay in document receipt- Paper based

2. Receipt of invalid incomplete documents

3. Error resolution timeline

4. Time spent on follow up

Business Case OCR as a Managed service for paper less processing

• 1 Million INR as initial investment

• Recurring cost restricted on usage basis - per page

• Payback period of 6 months

• Tie back with operational criteria in terms of need for physical presence, language & data privacy regulations

• Diverting saved hours to intake new geographies & new operations

Additional Transformational benefits presented

1. Leveraging B2B e-invoice facilities already in place in other geographies such as Germany etc for direct SAP processing or RPA based processing

2. Sharper error cycle management to identify invalid/incomplete invoice prior to reaching AP function -RPA based

3. Chat Bot based Vendor Query/Desk Management

Differentiator - Demos of various automation tools, leverage an existing license to build a data download bot to experience automation hands on.